Public Service Announcement for Engineers

by Tony Mattke on March 14, 2011



We all know how stressful our jobs can be. And we certainly know about our own hot button issues that press on the nerves in our brain, resulting in great pain and agony which in turn makes us want to reap the souls of our minions…. Right? Ok, maybe its just me. But I digress, for those new engineers out there who lack experience with these terms, please consider the following as a guide*.

  • ACL: Pronounced exactly as it’s spelled, A-C-L. Stop saying Ackel!
  • QoS: Pronounced as spelled, Q-O-S. It is not kwos!!
  • GRE: Can be pronounced as spelled, G-R-E, or as a single world Gree as in agree minus the A.
  • IS-IS: Pronounced as spelled.. I-S-I-S, not eye-sys, or ice-is.
  • EIGRP: Pronounced as spelled.. E-I-G-R-P. Don’t try to pronounce this as Eeegurp or some other awful thing.
  • NAT: Pronounced as written, Nat, like the bug (gnat).
  • VRF: Pronounced as spelled, V-R-F, not vruff, or verf.
  • BPDU: Pronounced as spelled, B-P-D-U, not bippy-du or bippidy-du.
  • CUCM: Can be pronounced as spelled, C-U-C-M, or simply stated as Call Manager, not chuck-em, or even key-youk-em.
  • CUCIMOC: Feel free to continue using Cookie-Mock.
  • SQL: Pronounced as spelled, S-Q-L, there is no sequel or worse, squeal.
  • BIND: Pronounced as written.. Bind, exactly as the English word, as in to tie something up.

* This guide is to be followed at all times, failure to do so will result in instant reaping of your soul.

Who writes this crap?

Tony Mattke is a network engineer for a financial institution in Indiana. In the past he has worked for ISPs, data centers, networking manufactures, and the occasional enterprise. For feedback, please leave a comment on the article in question. For everything else including fan mail or death threats, contact him via twitter.

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{ 18 comments… read them below or add one }

networkjanitor March 14, 2011 at 8:55 am

The only one I might argue with is QoS… I still say "kwos" at times. Given that I say I-S-I-S and A-C-L, it falls on me to be somewhat consistant ;)

Kurt (@networkjanitor)

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DGentry March 14, 2011 at 9:03 am

SCSI: "Scuzzy," or "Sexy"?

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Ethan Banks March 14, 2011 at 9:07 am

Good friend of mine pronounced EIGRP "E-grip". Drove me bonkers at first…but then I started saying it myself. DOH!

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Tony March 14, 2011 at 9:52 am

I really hope I don't start up with ACKel — some engineer's here use that and it drives me mad!!

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Ben March 14, 2011 at 9:57 am

Don't forget PACKel and VACKel.

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Etherealmind March 14, 2011 at 10:08 am

I disagree with Ackel, Kwoss ( you spelt it wrong), and seqwell. I hate spelling out acronyms, if I did that my tongue would wear out.

And with Ackel – don't forgot vackel (VACL) rackell (RACL) and qwackel (Qos ACL).

But other than that, as you were.

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Julien Goodwin March 16, 2011 at 11:37 pm

You also still speak with an Aussie accent, as a real Aussie I mostly agree with you, although GRE is spelled, SQL is sequel (much to the sadness of classic IBM DBMS hackers)

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mcnut March 14, 2011 at 10:37 am

As is standard for any internet post pedantry calling for standardization, I will fulfill the role of the replay that requests using the already accepted standardization(s) of the english language:

"Nat", the bug is spelled Gnat.

"This guide is to be follow at all times" — Intentional internet meme-ism or accidently the whole english?

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Matthew Norwood March 14, 2011 at 11:10 am

Why do you pronounce NAT and BIND as words and all the others using each letter? Is there an IT council somewhere that produces the "Strunk & White's Elements of Style" equivalent? Or, should I just come to this post with the hopes that you will update it? Just trying to stay within the graces of the IT overlords. ;)

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Pseudocyber March 14, 2011 at 1:28 pm

For IS-IS, I think it's kind of cool to pronounce it eye sys – as in the Egyptian Deity.

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Jochen March 14, 2011 at 6:33 pm

Someone told me that his colleague pronounces VRF as Worf. Guessed right, he is a StarTrek fan ;-)

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darkcor3 March 14, 2011 at 7:49 pm

TCL, tickle ? :)

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Aaron Conaway March 15, 2011 at 10:57 am

Absolutely correct. :)

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windexh8er March 19, 2011 at 1:16 pm

I'm going to have to disagree with VRF – other than that the ones that bug me the most are people pronouncing 'ackel' and 'sequel'. Like dragging your teeth across the concrete driveway (yes worse than nails on a chalkboard).

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Ezra March 24, 2011 at 10:13 am

Funny…. Good, I didn't do it badly so far

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Kris March 24, 2011 at 6:58 pm

I have met a few competent CCIE's and JNSE's that use "kwoz" and "ackel". Working for a Danish company, they say "rooter", which sends chills the spine, but they are ESL.

As engineers, part of our work is optimization, and sometimes this spills over into language. "Kwoz" flows into conversation much easier and faster.

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michal April 18, 2011 at 10:14 am

Realy like that post :-) I used to be surprised when people say 'veerfs' or 'ackels' even talking about configs from different vendors , sometimes just too much of that cisco slang . And yes , just interesting to heard the same acronyms when pronounced in different languages , sometimes very funny.

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Ed January 23, 2012 at 5:54 pm

I'd also add URLs: it's U-R-L, not earls…

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